FAQ
Frequently Asked Questions
I want your experience collecting artwork to be smooth, clear, and enjoyable. Below are answers to the most common questions. If you don’t see what you’re looking for, feel free to reach out anytime.
Original pieces are one-of-a-kind and clearly marked as originals. Prints are high-quality reproductions of selected works and are labeled accordingly.
Yes. All original paintings are signed either on the front or back of the piece. Prints include a personal message, contact information, bio, and care information. Original paintings also include a certificate of authenticity.
I work primarily with oil paint, watercolor, and gouache (opaque watercolor). I use professional-grade paints. All materials are acid-free and chosen for longevity and archival quality.
New pieces are released multiple times a year. Joining the collector list from my homepage is the best way to stay informed about new releases.
Simply select the artwork you love, add it to your cart, and complete checkout. To order a custom piece visit the commission page or contact me for more information.
I strive to be very transparent with my pricing.
If you look through my Shop section you'll get a good idea of my pricing structure. Note that very large pieces, especially framed pieces that require freight service can alter pricing dramatically.
You're always welcome to reach out and ask questions about pricing. I know this can feel awkward for some people, but know that I'm here to help you. I'm always happy to figure out a way to create a piece for you within your budget. If that requires pausing and reaching back out at a later date, no pressure! I'll put you on my calendar.
In some cases, short holds may be available. Contact me to inquire about availability.
All original art and prints arrive with a personalized message, artist contact information, bio, and care instructions.
All works on paper should be framed behind a UV protection glass or acrylic to help prevent fading. Oil paintings can be dry dusted or cleaned with a gentle soap and water combo. Watercolor paintings on canvas are varnished with a UV protection varnish 5+ times, do not require glass or acrylic and can be dry dusted.
All artwork should be kept out of direct sunlight to keep them looking bright and beautiful for years to come!
Most originals include framing. Check the listing photos and details for more information.
Contact me if you’d like to add framing onto a piece of art. I work with several professionals in the Charleston area to offer high-end, solid wood, archival picture framing. I also have 13+ years of picture framing experience. You can rest assured you’re going to receive a quality product.
Framing is an investment. Often, framing can cost more than the original and it may also add additional shipping costs.
If you live in the Charleston, SC area, I or a trusted delivery service will typically deliver your artwork directly to you or your office.
If you need help hanging larger artwork (24x36"+) in any area of the USA I will do my best to help coordinate that for you.
Shipping is free in the USA for items on my website.
I’m an LLC operating in the state of South Carolina that collects and remits sales tax to the state. If you’re ordering in South Carolina you’ll be charged sales tax.
I currently do not collect and remit sales tax to other states at this time.
All items ship via USPS ground advantage, UPS ground, or letter mail unless otherwise coordinated.
Extra charges are applied to shipping upgrades.
Returns are processed on a case by case basis. There are no returns or exchanges on custom artwork. Please carefully read my Terms and Conditions section at the bottom of my website before purchasing.
Yes! I do wholesale most of my items. You can find me on Faire here:
https://faire.com/direct/rebeccawaechterart
Please use that direct link or mention you found my wholesale site through my website when ordering.
If you don’t see an item you’d like on Faire or you’d like to place a wholesale or discounted bulk order from me directly please contact me. I do use keystone pricing but note that all wholesale and bulk orders are subject to minimum quantities and overall dollar amount minimums. I try to keep these as low as possible.
Yes! Here are my direct links for Etsy:
https://rebeccawaechterart.etsy.com
https://rebeccawaechterannex.etsy.com
Using these links helps me avoid some fees, but Etsy still charges artists multiple fees for sales on their platform. I prefer it if you order through my website, especially if you found me here and only use Etsy to look through my hundreds of 5 star reviews.
I’m the same person fulfilling orders and giving exceptional customer service whether you order through Etsy or my website.
Note that I cannot do true wholesale/bulk pricing on Etsy.
Yes! I'm happy to work with other professionals.
Maybe you're a realtor looking to gift artwork for home sales or borrow artwork for a home staging/open house/event. Maybe you're an interior designer looking for an artist to work within a specific color palette, budget, and timeline.
I'm proud to bring my years of experience in art and framing to corporate professionals to fulfill specific requests.